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Enterprise Customer Success Engineer

East Coast US – Full-time
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About us:

ow-code/no-code (LCNC) platforms empower business professionals more than ever before, enabling them to fulfill their own requirements without relying on IT. However, this accessibility also exposes vulnerabilities to hackers and potential costly errors. Zenity emerges as the pioneer in security solutions tailored for organizations embracing low-code/no-code development, ensuring robust security governance without compromise. Recently, we secured $16.5 million in Series A funding, spearheaded by the esteemed Intel Capital, reaffirming our dedication to advancing secure practices in LCNC development. This substantial investment signals our commitment to scaling operations, advancing technology, and bolstering our team. Zenity has also recently entered the burgeoning AI market, offering security insights tailored for LC/NC AI-related features.


About the job:

We are seeking a highly skilled and motivated Customer Success Engineer to join our dynamic team. In this role, you will play a pivotal part in ensuring our clients’ success by harnessing your expertise in the low-code/no-code platforms. As a Customer Success Engineer, you will work closely with large organizations across the globe, guiding them on how to effectively leverage low-code/no-code technologies to enhance their security posture. Your technical background and orientation, along with a deep understanding of cybersecurity, will be instrumental in enabling our clients to thrive in this rapidly evolving landscape. If you are a highly motivated individual with a strong technical background and a passion for helping organizations thrive in the low-code/no-code world, we encourage you to apply. Join us in our mission to revolutionize cybersecurity for the digital age.


Responsibilities:

  • Client Engagement: Establish and maintain strong relationships with our enterprise-level clients, serving as a trusted advisor on low-code/no-code security solutions
  • Technical Expertise: Leverage your technical background and orientation to understand client needs and identify opportunities to enhance their security using our products and services
  • Solution Guidance: Educate clients on the benefits of low-code/no-code security solutions and guide them on how to implement and utilize these technologies effectively
  • Problem Solving: Work closely with clients to identify and solve security challenges specific to their environments, ensuring their compliance with industry standards and best practices
  • Product Knowledge: Stay up-to-date with our product offerings and advancements in the low-code/no-code field, enabling you to provide expert guidance to clients
  • Feedback Loop: Collaborate with our product development and engineering teams to relay client feedback and contribute to the enhancement of our products

Qualifications:

  • Bachelor’s degree in a relevant technical field or equivalent practical experience
  • Proven experience in the cybersecurity domain, with a strong understanding of security principles and best practices
  • Experience working with large organizations, preferably in a SaaS B2B environment
  • Technical orientation and the ability to quickly grasp and communicate complex concepts
  • Excellent communication and interpersonal skills, with the ability to effectively convey technical information to non-technical stakeholders
  • Strong problem-solving skills and the ability to work independently and as part of a collaborative team
  • Familiarity with low-code/no-code technologies is a plus
  • Collaborate with a passionate and talented team of professionals
  • Competitive compensation and benefits package

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