Field CTO

Zenity is defining a new security category: governance, observability, and control for AI agents. We're looking for a Field CTO / Principal Architect to serve as our most senior technical voice in the field - trusted by CTOs, CISOs, and engineering leaders at our most strategic enterprise accounts, and a technical backbone for our Pre-Sales and Field organization.

This is a hybrid role at the intersection of customer-facing technical leadership, security expertise, and field enablement. You'll lead high-stakes architecture conversations and proof-of-concept engagements, serve as an escalation point for both customer-facing technical challenges and internal Product/Engineering alignment, and build the playbooks and materials that make every Sales Engineer and Pre-Sales professional more effective.

Own the Technical Vision in the Field

- Serve as the primary technical senior presence in strategic and enterprise accounts, building trusted relationships with CTOs, CISOs, architects, and senior engineering leaders.

- Lead architecture sessions, executive briefings, and proof-of-concept engagements that demonstrate the depth and differentiation of the Zenity platform.

- Help enterprise customers understand their AI agent risk surface and build a credible path toward governance, observability, and control.

- Translate customer technical environments into tailored security narratives and platform recommendations.

- Be the voice of technical truth in the sales process: honest about what the platform does, clear about the roadmap, and trusted by the customers who rely on that honesty.

Enable the Field Organization

- Help Sales Engineers operate at a higher technical level by sharing knowledge, patterns, and best practices across accounts.

- Build reusable technical assets , architecture reference guides, security frameworks, deployment playbooks , that the broader field team can use.

- Partner with the GTM team on positioning, technical objection handling, and competitive differentiation at the most senior levels of enterprise deals.

- Represent Zenity at industry events, customer advisory boards, and analyst briefings as a credible technical voice.

Shape Product and Strategy from the Field

- Bring structured, high-signal feedback from enterprise customers back to Product, Engineering, and Research , translating what you hear in the field into actionable input.

- Identify patterns across accounts in how enterprises are deploying AI agents, what risks are emerging, and where Zenity's platform needs to go next.

- Partner with the Product and CTO organization to influence roadmap priorities based on what the largest, most sophisticated customers actually need.

- 5+ years in enterprise technology, with a significant portion in customer-facing or field-facing technical leadership roles such as Field CTO, CTO, Principal Architect,Technical PM or equivalent.

- Deep technical fluency in AI systems, cloud infrastructure, enterprise security, or developer platforms. You do not need to have built every system yourself, but you need to understand how they actually work and where they break.

- Strong understanding of AI agent architectures, LLM applications, agentic workflows, tool use, or related applied AI systems.

- Cybersecurity background is a must. Experience with enterprise security architecture, SIEM, identity, cloud security, or related domains translates well.

- Ability to hold your own in deeply technical conversations , architecture reviews, security assessments, platform integrations , without needing preparation time.

- Strong cross-functional instincts. You understand how sales cycles work, how Customer Success operates, and how to create value across the pre-sale and post-sale motion.

- High ownership mindset. You treat your accounts like your own business and hold yourself accountable for their success.

- Comfort operating in ambiguity. We are defining a new security category, there is no established playbook and you will help write it.

- Excellent communication skills, both written and verbal, including the ability to produce technical content that is clear, authoritative, and audience-appropriate.

- Experience in a high-growth startup or early-stage company is a strong plus.

In the first 90 days, you will have embedded yourself in our top strategic accounts, established trusted relationships with their senior technical leaders, and developed a deep understanding of Zenity's platform, positioning, and competitive landscape.

In the first six months, you will be running executive architecture sessions independently, contributing structured field intelligence back to Product and Engineering, and helping close several major enterprise deals by owning the technical narrative at the most senior levels.

Internally, you will have raised the technical ceiling of the field organization and built assets that make every Sales Engineer more effective.