Enterprise Customer Success Manager

About us:

Zenity is the world’s first application security platform for Enterprise AI Copilots and Low-Code development. We help our customers defend against security threats, help them meet compliance, and empower business productivity and enablement. Established in 2021, many of the world’s leading organizations trust Zenity to help configure security guardrails, generate prioritized lists of vulnerabilities, and accurately pinpoint and mitigate risk by continuously scanning business-led development platforms and providing centralized visibility, vulnerability assessment, and governance. 

We empower our teams to think creatively, collaborate effectively, and achieve exceptional results. Our technology stack is built not just to protect, but to enable innovation and business empowerment in a safe, supportive environment.

About the job:

We are seeking a highly skilled and motivated Customer Success Manager to join our dynamic team. In this role, you will play a pivotal part in ensuring our clients’ success by harnessing your expertise in the low-code/no-code platforms. As a Customer Success Engineer, you will work closely with large organizations across the globe, guiding them on how to effectively leverage low-code/no-code technologies to enhance their security posture. Your technical background and orientation, along with a deep understanding of cybersecurity, will be instrumental in enabling our clients to thrive in this rapidly evolving landscape. If you are a highly motivated individual with a strong technical background and a passion for helping organizations thrive in the low-code/no-code world, we encourage you to apply. Join us in our mission to revolutionize cybersecurity for the digital age.

Responsibilities:

• Client Engagement: Establish and maintain strong relationships with our enterprise-level clients, serving as a trusted advisor on low-code/no-code security solutions
• Technical Expertise: Leverage your technical background and orientation to understand client needs and identify opportunities to enhance their security using our products and services
• Solution Guidance: Educate clients on the benefits of low-code/no-code security solutions and guide them on how to implement and utilize these technologies effectively
• Problem Solving: Work closely with clients to identify and solve security challenges specific to their environments, ensuring their compliance with industry standards and best practices
• Product Knowledge: Stay up-to-date with our product offerings and advancements in the low-code/no-code field, enabling you to provide expert guidance to clients
• Feedback Loop: Collaborate with our product development and engineering teams to relay client feedback and contribute to the enhancement of our products